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Don't get caught out when your ISO 20000 compliance obligations change – with DocumentKits, you've got everything covered.
Stay compliant all year round with more than 500 annual document updates to ensure you can always meet your obligations.
Measure your current level of ISO 20000 compliance by assessing your existing arrangements with the Gap Analysis Tool and identify the steps needed to achieve compliance.
Effectively coordinate and manage your documentation with the Document Control and Responsibilities tool and ensure key roles and responsibilities are identified.
Understand the skills needed for specific roles with the Competence Matrix, and easily track, record and demonstrate who has completed staff training.
Implement the required policies and procedures with the Mapping Guide, which includes updates from the latest iteration of the Standard so you can ensure complete, up-to-date compliance.
Use the Document Control and Responsibilities spreadsheet to understand where certain tasks, functions and responsibilities sit within your organisation.
We’ve made it easy for you to stay on top of changing compliance requirements. Your toolkit will always be updated to reflect the latest version of the Standard.
A fast and cost-effective route to compliance without the added expense of consultancy.
Aligned to the clauses and controls of ISO 20000 to ensure complete coverage of the Standard.
The toolkit manual guides you through each section of the Standard and links directly to the corresponding documents in the toolkit.
We continually update and improve our toolkits based on customer feedback to ensure simple, straightforward implementation.
Record actions and measure improvements for certification and audits.
Get the job done quicker with our ready-made, customisable tools and templates.
We have spent thousands of hours over the past 20 years developing our toolkits, so you don’t need to waste your time reinventing the wheel.
Get professional guidance so you can become your own expert, saving thousands of pounds and avoiding mistakes.
With more than 500 annual document updates across the DocumentKits platform, you can ensure you always meet your obligations.
Benefit from using the world’s only fully Cloud-based toolkit platform, making collaboration and accessibility easier than ever.
Standards, regulations and best-practice guidance are constantly changing. Our technical advisors work throughout the year to closely monitor changes that affect your compliance requirements, so that we can ensure you are working from the latest guidance.
Access your templates anywhere, any time on our Cloud-based DocumentKits platform, ensuring your organisation can always use and edit your files regardless of operating system.
Our toolkits are updated in line with any new requirements or amendments, so you can ensure your documents are up to date and compliant. Our simple subscription service offers more than 500 updates and revisions a year to the toolkit range, in line with the latest guidance and revisions.
Our simple subscription service allows you and your colleagues year-long access to our customisable documentation. To benefit from continuous updates and improvements, without having to repeat work, access can be renewed annually.
Customise the toolkit with your company logo and name, which automatically populates into documentation for quick and easy creation.
Easily complete the customisable free-text sections of the toolkit with our tooltips, guidance notes and the ability to accept applicable content into free-text areas.
Collaborate with team members and share the workload with this Cloud-based platform, which includes access for up to ten users per year. *Additional users can be added on request.*
We use customer feedback to improve our toolkits to make compliance as easy as possible. Our development team is constantly making improvements to ensure implementation is simple and convenient.
Effortlessly extract PDFs to save on shared servers, intranets or wherever else you need them. If you need to change a document, go back into the platform to edit it!
Enjoy unlimited phone, live chat and email support for account setup, guidance and queries.
Streamline your approach to governance, risk management and compliance by easily integrating your documentation with other toolkits in the range. The DocumentKits platform provides shared documents across toolkits, meaning you need to complete some documents only once to cover multiple toolkits – the straightforward way to build an integrated management system.
If you are thinking about purchasing a toolkit, please click here to review the end-user licence agreement for DocumentKits.
For more information, visit our DocumentKits FAQ page.